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Your Burning Questions!
Okay, maybe not “burning” questions. Browse the topics below or use the search feature to find articles and blog posts answering some of our most frequently asked questions.
Frequently Asked Questions
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Call Feature Instructions
Automatic Recall Calls last incoming caller Dial *69. Option 1 Will dial number for 30 min. if busy Answer at double ring. Option 2 Recording announces last number dialed. Permits callback then. Dial *89 to cancel. Anonymous Call...
What is Broadband?
Simply put, broadband is internet that comes into your home, usually to a fixed line. Watch this short video to learn more.
FCC Performance Testing for Carriers Receiving High-Cost Universal Service Fund Support
Broadband Testing in Universal Service Supported Areas The FCC’s Universal Service High-Cost program is designed to ensure that consumers in rural areas, other high-cost building areas, and territories (also known as “insular” areas) have access to modern broadband...
Internet Upgrades 2021
Haviland Broadband is very excited about our new speed offerings and pricing packages. We began systematically upgrading customers in December 2020 and hope to have everyone moved over to the new packages by September 1 billing. If you are still on one of our older...
Why does Caller ID show a local number when a scammer calls?
The provision of voice service by the company assumes that only legitimate calls will be originated or terminated. It is illegal when a caller transmits misleading or inaccurate caller ID information with the intent to defraud, cause harm, or wrongly obtain anything...
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Haviland Broadband Blog Posts
7 Advantages of Adopting a Defense-in-Depth Cybersecurity Strategy
Cybersecurity threats are becoming increasingly sophisticated and prevalent. In 2022, ransomware attacks jumped by 93%, and experts believe the introduction of ChatGPT will only increase the potential damage of cyber-attacks. Protecting sensitive data and systems...
What is Zero-Click Malware? How Do You Fight It?
In today's digital landscape, cybersecurity threats continue to evolve posing significant risks to individuals and organizations alike. One such threat gaining prominence is zero-click malware. This insidious form of malware requires no user interaction as it can...
What should you expect in the new iOS 17
This fall, Apple is set to introduce a host of exciting new features and improvements with their newest major upcoming release for iOS 17. These updates have always generated excitement among the iOS using community, as iPhone and iPad users around the world...
These technologies can help you run your small business better
Running a small business can be challenging, but advancements in technology have opened a world of opportunities. Small business owners can use digital tools to streamline operations, as well as improve efficiency, and boost productivity. From innovative software to...
These 5 small business tech trends can fuel your growth
In today's ever-evolving digital landscape, small businesses have more opportunities than ever, many of which call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations,...
Learn how to spot fake LinkedIn sales bots
LinkedIn has become an invaluable platform for professionals. People use it to connect, network, and explore business opportunities, but with its growing popularity have come some red flags, including an increase in the presence of fake LinkedIn sales bots. These fake...
Have you tried out Microsoft Designer yet? Get the scoop here!
As technology continues to advance, so does the landscape of design tools. Microsoft has been a company at the forefront of business apps. Microsoft 365 began with about seven apps and has grown to now offer new users access to over 20. One of the newest...
6 reasons Access Management has become a critical part of cybersecurity
Cybersecurity has become paramount for businesses and individuals alike. Cyber threats abound, and data breaches and malware attacks are costly. Attacks come from all vectors, including the cloud tools you use every day. The average employee uses 36...
What Is SaaS Ransomware & How Can You Defend Against It
Software-as-a-Service (SaaS) has revolutionized the way businesses operate offering convenience, scalability, and efficiency. No more dragging software from one device to another and everyone can collaborate easily in the cloud. Along with its benefits, however, SaaS...
Does Your Business Have Any Cybersecurity Skeletons in the Closet?
Let’s dive into a topic that might give you the chills—cybersecurity skeletons in the closet. You may not have old skeletons hidden away in the basement, but there’s a good chance of cybersecurity vulnerabilities lurking in the shadows just waiting to wreak havoc. You...