Legal and Forms

Wholesale Pricing

Haviland Telephone Co., Inc. is a participant in NECA Tariff 5 and utilizes its rate band pricing for wholesale/circuit services within our regulated exchange boundaries. These rates are updated annually in July.  Please contact Millie Hannan for current pricing.

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Terms, Conditions and Internet Acceptable Use

Haviland Broadband - Voice Service Terms and Conditions The provision of voice service by the company assumes that only legitimate calls will be originated or terminated.  It is illegal when a caller transmits misleading or inaccurate caller ID information...

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Statement of Non-discrimination

Haviland Broadband provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status,...

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Our Promise to Protect Your Privacy

In the course of serving you, our company may collect information available to us solely by virtue of our relationship with you; such as telecommunications services you purchase, including the type, destination, technical configuration, location and amount of use of...

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What is the Emergency Broadband Benefit (EBB)?

12/21/2021 UPDATE:  The temporary credit known as the Emergency Broadband Benefit (EBB) will be replaced by the Affordable Connectivity Program (ACP) as of 1/1/21.  WHAT'S CHANGING? The maximum monthly benefit will change from $50 per month to $30 per month...

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What is the Affordable Connectivity Program (ACP)?

Congress recently created the Affordable Connectivity Program (ACP), a new, long-term $14 billion program that will replace the Emergency Broadband Benefit Program (EBB Program). Households enrolled in the EBB Program as of 12/31/21 will continue to receive their...

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Lifeline Support for Low-Income Households

Apply for Lifeline HERE! You will need to choose your state on the left-hand side of the screen, then click "Get Started". If you need to recertify, there is a separate link on the page to do that, but you will still need to choose your state on the left-hand...

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