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Haviland Broadband Answers
Your Burning Questions!
Okay, maybe not “burning” questions. Browse the topics below or use the search feature to find articles and blog posts answering some of our most frequently asked questions.
Frequently Asked Questions
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Why should I use a surge protector or battery backup?
A good surge protector might cost you $40. A very basic battery backup will cost you anywhere from $60-$100. That might seem like a lot of money but consider this: A modem can cost as much as $75. A new monitor will cost you somewhere around $100 at the very least,...
Are there any data caps on my internet connection?
No way! We want you to use and enjoy your broadband connections. There are no caps or limits to the amount of data you can send or receive.
What is adware and spyware, and how do I get rid of it?
Adware and spyware is software that is downloaded via the Internet or email. Sometimes you will click ‘yes’ on something you haven’t read carefully, and that will load the software. Or you may have opened a spam email that had the software attached to it. A lot of...
Why should I use antivirus software?
There are a lot of people out there whose sole purpose in life is to make other people miserable. Viruses are a perfect example of this. Windows is the most common PC operating system, which makes it attractive to virus makers. In fact, you should not use a windows...
Why is it important to do my updates?
It's as important to keep your software up to date as it is to change the oil in your car. The two most important things you can do to maintain your computer’s health is periodically run Windows Update, and keep your antivirus software up to date.
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Do you require I carry both phone and Internet?
Landline phone service not available in Greensburg or Coldwater without fiber services, due to these being CLEC exchanges. Haviland Broadband does NOT require landline phone services to have internet in our ILEC exchanges, which include:...
I want to sign-up. Do I have to do it online?
Some people may be a little put off by the requirement they need to set up a new online account in order to sign-up for services. Who needs one more password to remember, right? We encourage individuals who want to sign-up to set up an account online for these...
My address is not found on your website. What should I do?
Please double check to make sure you've entered your address correctly. If you still cannot find it and believe your residence is in our service area, OR you find it but believe you are eligible for products not showing for your address, you can submit a request to...
What does it mean when our system indicates you are not currently in an area we have service?
Due to the variety of services we offer at Haviland Broadband, we have adopted an online system that uses street addresses to specify service offerings that are available to you. The goal is to simplify the selection process for you, the prospective...
Haviland Broadband 2024 Scholarship
Haviland Broadband is pleased to announce that we will be offering five (5) $500 scholarships this year. To be eligible, applicant or applicant's parent/guardian must be a customer of Haviland Broadband. View/Download Scholarship Application Return this...
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Haviland Broadband Blog Posts
What were the Coolest Consumer Products Showcased at CES 2024
This year’s Consumer Electronics Show (CES) showcased everything from transparent TVs to robots for your pet. Discover the coolest new gadgets coming to your home soon.
Guide to Improving Your Company’s Data Management
Data fueled business success but can be overwhelming. Poor data management hinders operations and decision-making. Follow best practices to transform chaos into a valuable asset.
Don’t Risk It! Why You Shouldn’t Skip Vulnerability Assessments
Cyber threats are constant. Regular vulnerability assessments are essential for all businesses to identify and prioritize weaknesses, preventing costly breaches.
7 Common Pitfalls When Adopting Zero-Trust Security
Zero trust security, a top priority for 56% of organizations, verifies every connection attempt. Avoid pitfalls by treating it as a strategy, not just a product.
Introducing the New Microsoft Planner
Calendars, task lists, and project planning are important business tools. Many people have turned to Microsoft’s apps to power these processes including Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task...
How to Properly Deploy IoT on a Business Network
The Internet of Things (IoT) is no longer a futuristic concept. It's rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe internet-enabled smart devices. Examples include smart sensors monitoring production lines, or...
Beware of Deepfakes! Learn to Spot the Different Types
Have you ever seen a video of your favorite celebrity saying something outrageous? Then later, you find out it was completely fabricated? Or perhaps you've received an urgent email seemingly from your boss but something felt off. Welcome to the world of deepfakes....
10 Most Common Smart Home Issues (and How to Fix Them)
Back when you were a kid, living in a “smart home” probably sounded futuristic; something out of Back to the Future II or The Jetsons. Well, we don’t yet have flying cars, but we do have video telephones, smart refrigerators, remotely controlled thermostats, and...
5 Data Security Trends to Prepare for in 2024
With cyber threats evolving at an alarming pace, staying ahead of the curve is a must for safeguarding sensitive information. Data security threats are becoming more sophisticated and prevalent. Over 70% of business professionals say their data privacy efforts are...
Eye-Opening Insights From the 2023 Annual Cybersecurity Attitudes and Behaviors Report
We are living in an era dominated by digital connectivity. Because of that, you can't overstate the importance of cybersecurity. As technology advances, so do the threats that lurk in the online world. Often, it's our own actions that leave us most at risk of a...