Billing, Frequently Asked Questions, Haviland Broadband
Haviland Broadband offers several ways for you to set up recurring bill payment. We can facilitate funds transfers from checking and savings accounts, or from a debit or credit card. This can be done through our office or online using our eBill system. Payments set...
Billing, Frequently Asked Questions, Haviland Broadband
A flat monthly charge, established by the Federal Communications Commission (FCC), assessed directly to customers to help local telephone companies recover some of their costs in construction and maintaining the local network. Current monthly charges are $6.50 for...
Billing, Frequently Asked Questions, Haviland Broadband
Your bill includes the 3% federal excise tax levied by the federal government that applies to all telecom services, not just local service. In addition, there is a 6.5% state tax, and varying local and/or municipal governments impose taxes on telecom services and, if...
Billing, Frequently Asked Questions, Haviland Broadband
The E-911 surcharge is a state/local government charge to fund emergency 911 services, such as fire and rescue.
Billing, Frequently Asked Questions, Haviland Broadband
If you are a new customer or if you are getting a new service hooked up, your bill will be prorated for the remainder of that month you signed up in, plus the fees for the following month’s services. This is due to communication services being billed one month in...
Billing, Frequently Asked Questions, Haviland Broadband
In addition to serving our customers within our exchange, Haviland Broadband provides infrastructure access to other communication carriers. These carriers are required to pay Haviland Broadband when their traffic uses our network. The FCC has mandated reductions in...
