In addition to serving our customers within our exchange, Haviland Broadband provides infrastructure access to other communication carriers. These carriers are required to pay Haviland Broadband when their traffic uses our network. The FCC has mandated reductions in the payments we receive from these companies. According to the FCC’s 2012 rules, Haviland Broadband is billing an Access Recovery Charge (ARC) as a way to recover a portion of the costs incurred by providing other carriers access to the network.