Smart Telemarketer Shield can be added to our $5 call feature bundle at no additional charge.

If you’ve grown weary of annoying calls or unwanted telemarketing calls, Haviland Broadband has great news! Smart Telemarketer Shield effectively screens telemarketing and other unwanted calls. A quick overview is listed below.

 Telemarketer Screening: 
With this service, all calls from unknown or private numbers and those from outside Haviland Broadband’s 12 exchanges will be screened. These callers will hear an announcement:

“The number your have reached does not accept calls from telemarketers or private callers. If you are a telemarketer, please place this number on your Do Not Call list and hang up now. If you are not a telemarketer, please press “1” to reveal your caller id information and your call will be completed. Otherwise, hang up.” If the call is completed, calls from that number will not hear the announcement again.

Manually Add Numbers to Your “Known Caller” List: 
You can manually add numbers to your Known Caller List by dialing *95 to access the service and then follow the voice prompts to add the 10-digit numbers, including area code. For example: If your parents and your siblings live out of state, you can add their numbers to your known number list and they will never hear the telemarketer announcement.

Adding a Number to Your “Blocked Number” List:
If someone calls you and you do not want him or her to be able to call you again, you can add the caller’s number to your Blocked Number list. After hanging up, immediately pick up the phone and dial *96 to add that caller to the blocked list. Also, you can dial *95 and follow the voice prompts to add the 10-digit numbers to your Blocked Number list.

Removing a Number from your Private Blocked Number list:
If you decide that calls should no longer be blocked from a specific number, you can remove a number from your Private Blocked Number list. Dial *95 to access the service and follow the voice prompts.