Haviland Broadband Blog Posts
Customer service is at the heart of any successful business while customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative....
Haviland Broadband Blog Posts
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data....
Haviland Broadband Blog Posts
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation as well as financial stability and legal standing. The average...
Haviland Broadband Blog Posts
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries, innovating how we interact with technology to streamline workflows as...
Haviland Broadband Blog Posts
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Haviland Broadband Blog Posts
A business network is the lifeblood of operations. It’s the digital artery that pumps data through your organization and enables everything from email to critical applications and cloud services. When problems sever that lifeline, the consequences can be...