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How can I keep my kids safe on the Internet?

Haviland Broadband, Services

First and foremost, educate them about the dangers of using the web without supervision. Education is the most powerful security you can provide your children. Next, buy some parental control software. These programs will allow you to control the content your kids’...

Why am I experiencing very slow connection and download speeds?

Haviland Broadband, Services

A lot of factors can contribute to slow download speeds such as computer processor speed, operating system, memory, number of programs running in the background, open applications, updates downloading, number of computers on the same modem, and activity at the website...

Why am I having trouble accessing the Internet?

Haviland Broadband, Services

There are three possible reasons you cannot connect: Modem issues, physical link issues, and end user device issues. Here we will help you troubleshoot possible modem or physical link issues. Turn off the modem. Wait 5 seconds and turn it back on, then wait a two...

I don’t want to be tied to one room. Can I create a wireless network here?

Haviland Broadband, Services

Yes. Internet service with Haviland Broadband provides you with a wireless router that connects directly to the Internet connection. You can connect to this router directly using an Ethernet cable or wirelessly. Your technician will assist you with this at...

Why doesn’t Haviland Broadband actively filter my internet access?

Haviland Broadband, Services

We don’t provide filters for your Internet access because filtering can limit you as much or more than it protects you. We feel that our customers are the best judges of what they want to use their Internet connections for, and we want to make sure you have as...

Why can I load some Web pages but not others?

Haviland Broadband, Services

Typically, this means that the server hosting the web page you’re trying to access may be “down” or that the web page has moved. Verify that you have the correct URL. Alternately, the web page you’re trying to access is too busy. Try waiting a few minutes and then...
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HAVILAND

104 N Main Street
PO Box 308
Haviland, KS 67059

(620) 862-5211
(800) 339-8052

CONWAY SPRINGS

211 W Spring
PO Box 277
Conway Springs, KS 67031

(620) 456-2211
(800) 287-7905

QUICK LINKS

Legal
Blog
Report An Outage
Billing Questions
Directory

HAVILAND

104 N Main Street
PO Box 308
Haviland, KS 67059

(620) 862-5211
(800) 339-8052

CONWAY SPRINGS

211 W Spring
PO Box 277
Conway Springs, KS 67031

(620) 456-2211
(800) 287-7905

QUICK LINKS

Legal
Blog
Report An Outage
Billing Questions
Directory

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